FAQs

GENERAL 

Where is PROJECT7 located? 

  • Our corporate headquarters are located in La Verne, CA. ​


Do you have a storefront I can visit? 

  • No we do not have a brick and mortar storefront. 


Why can't I purchase your armor platforms?  

  • PROJECT7 armor is available only to sworn law enforcement operators.  If you are a sworn official, please reach out to AARDVARK Tactical, our exclusive distributor for our armor, to request a quote.


Where are your products manufactured?  

  • PROJECT7 products are proudly manufactured in the United States.  

ORDERS AND PAYMENT 


What payment methods do you accept?

  • We accept Visa or Mastercard for online orders. 


Are there discounts for bulk purchases?  

  • If you are purchasing for an agency team, please reach out to AARDVARK Tactical, our exclusive distributor for our armor, to request a quote.


Do you ever offer promotions? 

  • On occasion, PROJECT7 may offer sales and other promotions.  Please sign up for our mailing list to be the first to know about future discounts and new products. 


Who do I contact for more help?  

  • Please contact us here

SHIPPING 


How long will it take to ship my order?  

  • We keep stock of the majority of products we sell in the most popular colors.  Anything in stock should ship in 1-2 business days.  However, if you order a custom product or an item that needs to be manufactured, it could take 4-6 weeks to manufacture depending on a variety of factors.  If you see that an item you are interested in is out of stock, feel free to contact us for a lead time estimate. 


Do you offer international shipping? 

  • We do!  However, due to the nature of our products, not all items are eligible to ship to every country.   Please contact us to see if we can accommodate your request.


Do you offer free shipping? 

  • At this time we do not offer free shipping. But keep an eye out for future promotions that may offer free shipping. 


Who do I contact for more help?  

  • Contact us for more help here

RETURNS 


What is your return policy?  


ACCOUNT 


How do I set up an account?  

  • You may set up an online account to keep track of order information here.  If you already have an account, you may log in here